Terms of Service
Last updated: February 23, 2026
1. Scope & Acceptance
These Terms of Service ("Terms") govern your use of the website collabry.de and the SaaS application app.collabry.de (together, the "Service") operated by Collabry UG (haftungsbeschrankt) ("Collabry," "we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Service Description
Collabry provides a two-way synchronization platform for project management tools including Jira, Linear, Asana, and ClickUp. The Service enables teams to synchronize tasks, issues, comments, and other project data across different platforms in real time.
3. Account & Access
To use the Service, you must create an account using email registration or OAuth authentication (Google, GitHub, or Microsoft). You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or are used for unauthorized purposes.
4. Free Trial & Proof of Concept
We offer a zero-risk Proof of Concept (PoC) period:
- Setup is completed within 48 hours
- You receive a 14-day validation period to evaluate the Service
- No payment is required until you approve the results
- If you are not satisfied during the PoC period, you may discontinue use at no cost
5. Pricing & Payment
The Service is offered as an annual subscription. Current pricing is displayed on our website and may vary by currency.
- Payments are processed securely through Stripe. We do not store your payment card details.
- Subscriptions are billed annually in advance.
- Prices are exclusive of applicable taxes (VAT/sales tax), which will be added where required by law.
- Early access pricing, including any price-lock guarantees, applies as stated at the time of your subscription and remains valid for the duration of your continuous subscription.
We reserve the right to change pricing for new subscriptions with 30 days' prior notice. Existing subscriptions are not affected until renewal.
6. Your Data & Integrations
You retain full ownership of all data you provide to or synchronize through the Service ("Your Data"). We process Your Data solely to provide the synchronization service as described in our Privacy Policy.
By connecting your project management tools, you grant us the necessary permissions to read and write data as required for synchronization. You are responsible for ensuring you have the authority to connect these tools and share the data they contain.
We do not use Your Data for purposes other than providing and improving the Service.
7. Availability & Support
We use commercially reasonable efforts to maintain high availability of the Service. However, we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
During the early access period, we provide direct founder access and concierge support for onboarding and issue resolution.
8. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to the Service or its related systems
- Interfere with or disrupt the integrity or performance of the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to transmit malicious code or harmful content
- Resell, sublicense, or redistribute the Service without our written consent
9. Intellectual Property
The Service, including its software, design, documentation, and trademarks, is the property of Collabry and is protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- Our total liability for any claims arising from or related to the Service is limited to the amount you paid to us in the 12 months preceding the claim.
- We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
- We are not liable for damages resulting from circumstances beyond our reasonable control, including failures of third-party project management tools or internet connectivity.
These limitations do not apply to liability for intent or gross negligence, or to liability that cannot be excluded or limited under applicable law (including liability under the German Product Liability Act).
11. Termination
Either party may terminate the subscription:
- At the end of the current billing period by providing notice before renewal
- Immediately if the other party materially breaches these Terms and fails to cure the breach within 14 days of written notice
Upon termination:
- Your access to the Service will be discontinued
- You may request an export of Your Data within 30 days of termination
- After 30 days, we will delete Your Data in accordance with our Privacy Policy
Sections regarding liability, intellectual property, and governing law survive termination.
12. Changes to These Terms
We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or through the Service. Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.
If you do not agree with the changes, you may terminate your subscription before the changes take effect.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict of laws provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
For disputes with business customers (B2B), the exclusive place of jurisdiction is Essen, Germany. For consumer contracts, the statutory provisions on jurisdiction apply.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced by an enforceable provision that most closely reflects the original intent.
15. Contact
If you have any questions about these Terms, please contact us:
Collabry UG (haftungsbeschrankt)
Scholerpad 235
45355 Essen, Germany
Email: daniel@collabry.de